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Prior to proceeding with your returnability selection, we require your review of the following article describing returns: Returns 101
Returnable Status(Required)
You have the ability to make your book returnable or not returnable. Making your book returnable ensures it will be as widely available as possible with online retailers. It is also a prerequisite for brick and mortar booksellers to consider carrying your title. But making your book returnable comes with risks.
When a book is returned by our wholesaler Ingram Content Group, Gatekeeper Press must refund the price Ingram originally paid back to them. Authors that generate a negative royalty balance in a given month are required to reimburse Gatekeeper Press in full for any balance due within 30 calendar days of receiving notice.
If you choose to make your book returnable, you have two options. You can have your returned copies destroyed, which limits your potential return fees to the amount of the original sale, or you can have your returned copies delivered to Gatekeeper Press and then shipped onto you.
If you choose to have your returned copies delivered to Gatekeeper Press, we are charged a $3/return fee by Ingram, and this fee is passed onto you and deducted from your royalties along with the amount refunded to the Ingram. You will then be invoiced separately by Gatekeeper Press for the additional cost to ship the returned copies to you. Please note, this option is only available to authors with a U.S. address. If you choose this option and do not reside in the U.S., you are still liable for the invoice but will not receive the returned books.
You can read more about the pros and cons of returns here and a detailed explanation of your options here.
Nonreturnable Disclaimer(Required)

By making your book nonreturnable some online retailers may refuse to carry your title on their site due to their return policies.

If you decide to change your status from nonreturnable to returnable post-publication, retailers can immediately begin returning copies of your book, regardless of their original order date.

Returnability requirements are specified by the retailer.

Returns Policy(Required)
When a book is returned, Gatekeeper Press refunds the full price its wholesaler Ingram Content Group paid for the book back to Ingram. Because the cost of printing the book is deducted at the point of sale when you earn royalties, this means the amount Gatekeeper Press refunds to Ingram will be higher than the royalties you earned on the original sale.
If you have chosen to have returned copies delivered to you, Gatekeeper Press will be charged by Ingram a $3 fee for every book returned, which will in turn be deducted from your royalties, and you will be invoiced separately by Gatekeeper Press for the cost to ship the returned copies onto you.
If you have a positive royalty balance in the month in which the return occurs, the return amount plus any fees will be deducted from your royalties. If your returns plus fees exceed your total earnings in a given month, Gatekeeper Press reserves the right to invoice you for the balance owed and you have an obligation to reimburse Gatekeeper Press within 30 days of receiving notice. If the balance owed is not reimbursed within 30 days of receiving notice, Gatekeeper Press reserves the right to disable distribution of your book(s) until reimbursement has been made, and you will still be liable to Gatekeeper Press for the balance owed.
Retailers can decide to return a book they've purchased from Ingram at any time. They are not required to return books in a set timeframe, which means the returns can process several months or even years after the sale is originally placed or after you've received royalties for that sale.
If you decide to change your book's returnability status from returnable to nonreturnable at any point post-publication, booksellers have the right to continue to process returns for up to 180 days after that change is made. Books that were originally return - deliver will instead be automatically switched to return - destroy during that 180 day period after you've switched to nonreturnable. However, if you change your status from nonreturnable to returnable, retailers can immediately begin returning copies of your book, regardless of their original order date.
Only books returned in the US or Canada are eligible for delivery to the author. Returns from all other countries are automatically destroyed.

Note: eBooks are all automatically returnable. Returnability requirements are specified by the retailer.

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We produce the finest books in publishing, which is why we offer a 100% satisfaction guarantee on all file creation services. If you are not 100% satisfied with our files, we will work with you until your 100% satisfaction and approval.

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